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Unfinished tasks – How to use them as a productivity tool

Unfinished tasks can feel overwhelming, leading to procrastination and slowing your progress. On the other hand, the annoyance of having all of these unfinished tasks on your to-do list may motivate you to tackle them at the next opportunity – these contradictory experiences are due to two effects…

In 1927, psychologist Bluma Zeigarnik reported that individuals tend to have a better memory for tasks that are interrupted or incomplete, than they do for tasks that have been completed. Zeigarnik carried out a series of experiments on the relationship between tasks and memory.

She concluded that it’s possible for the human memory to distinguish between tasks that have been completed and those that are still left to complete, and that we tend to remember unfinished tasks better. This phenomenon became known as the Zeigarnik effect.
According to Zeigarnik’s research, an unfinished task will remain prominent in our minds because we know that we have left it incomplete. Zeigarnik explained that each task we start produces a form of psychological tension.

One of Zeigarnik’s colleagues, Maria Ovsiankina, investigated the impact of interruptions on productivity.
In 1928, she found that, compared to a task that has not yet been started, individuals have a stronger urge to complete interrupted or unfinished assignments.

The Ovsiankina effect describes a state in which not completing a task leads to intrusive thoughts, creating a strong desire to complete the brief. This means that starting a project may increase your desire to finish it, because procrastinating and leaving it unfinished feels unpleasant.
Ovsiankina therefore showed that even if you know you don’t have time to complete something all at once, it may still be worth making a start. Once a project is underway, your dedication to completing it will increase.

Although there are drawbacks associated with unfinished tasks, they can be used to boost memory and encourage task completion. The following steps will help you develop a strategy for using unfinished tasks to your advantage:

  1. Start even if you can’t finish. It may feel more productive to wait until you have enough time to complete a task in its entirety. However, the psychology of unfinished tasks suggests that it’s better to start working on a task, even if you can’t finish it in one go. Once started, you will feel more inclined to finish the job at the earliest opportunity.
  2. Follow the ten minute rule. Fight procrastination by talking yourself into getting started with the ten minute rule.
  3. Take breaks. Taking breaks helps restore your motivation, prevent decision fatigue, consolidate your memories, increase your creativity, and improve your well-being. When a task is left unfinished, the Ovsiankina effect will draw you back to ensure you finish the job.
  4. Critically appraise your tasks. If you notice that despite applying these strategies you still have tasks that are left unfinished for too long, consider whether these tasks are a priority. Use the Eisenhouwer matrix or MoSCoW method of prioritisation to delete or delegate some of these tasks.
  5. Practise self-compassion. The downside of the Zeigarnik and Ovsiankina effects is that an unfinished task can cause stress and anxiety through intrusive thoughts. Don’t beat yourself up when you have a long list of unfinished tasks. Instead, be kind to yourself and practice mindfulness through journaling, meditation, and exercise.